101phones.com Store Profile
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19 reviews from the web
User Rating:
Apr 8, 2007
101Phones shipped me a used phone that they advertised as New!! This very expensive German manufactured cordless phone was in a dirty damaged used box, and the phone was loose and rattling around inside. I had to pay shipping out of my very own...Read full review...
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Feb 14, 2007
Very disappointed: ordered phone from them 1 1/2 years ago with 2-year additional extended warranty. The invoice indicated that there was a warranty, but it was not included with the phone nor did it arrive later. Phone broke down now and I called the...Read full review...
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Jan 29, 2007
101 Phones has super fast shipping. However, their customer services and return policies are horrible. I will never do business with them...Read full review...
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Oct 24, 2006
I have had my first & last experience with them. First they sent a used phone & add'l handset when advertised as new. None worked. They then sent replacement and said would issue a pickup. I called back and said no - I don't want the phone at all...Read full review...
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Sep 28, 2006
Shopping for electronics products on the internet presents many options with a good number of general electronics retailers to choose from. But sometimes it is nice to find a more specific web service- one that primarily sells a single product- in order..Read full review...
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Aug 4, 2006
Customer service very unfriendly and difficult to work with. Company gave inaccurate information about a factory serviced phone on their website (according to the phone manufacturer) and would not allow return of the phone (and manufacturer would not...Read full review...
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Jul 10, 2006
No customer service have not received answer to when or if my refund can be expected. Will not shop there...Read full review...
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May 26, 2006
Placed order on January 6th - received USED, DIRTY equipment- had to pay to ship it back and had to dispute charge on my credit card due to their HORRIBLE customer service. As of today 5/24/06- FIVE MONTHS later I have still not received full credit for..Read full review...
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Nov 2, 2005
I received 2 bad phones in a row from these crooks and had to pay return shipping on both. A refurbished phone does not mean a broken phone, but nobody told these guys. Before the 3rd phone was delivered, they reimbursed my credit card less $8.00 and...Read full review...
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Sep 1, 2005
Shopping with this company was fine EXCEPT: 1. The range on the phones I purchased stunk and the phone rep knew that was the case - but there was nothing on the website about it; and 2. When I returned the phones, for which the shipping charge had been...Read full review...
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Jun 25, 2005
I currently own a at&t model 5870 digital phone. The phones answering machine went bad. Called at&t, of course they were no help.So i decided that to fix it would probably end up costing just as much as a new phone.So i decided to try and find the same...Read full review...
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May 26, 2005
Poor Customer Service!!! When I called customer service they told me my particular brand of phone is discontinued but that there is a newer, compatible version of the phone available that will work with my network of phones (7 phones in all). Of course,..Read full review...
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Mar 31, 2005
They're web blurb said the factory refurbished phone was "wall mountable," but when it came, it was missing the mounting bracket, so it really wasn't wall mountable. They had no wall brackets in the warehouse. When I asked for a prepaid return, they said.Read full review...
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Feb 16, 2005
delivery time fine. Customer service was horrible. I ended up spending thousands of dollars trying to get the system I purchased to be compatible w/ our building. Regardless of their promise to take it back, they refused once the product was deemed...Read full review...
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Jul 9, 2004
I returned the defective phone they sent me (at my own expense). I had wanted an exchange, but they processed it as a return, and refunded me my original cost minus the "free shipping". I have now paid $22.00 to ship a broken phone from NY and back. I...Read full review...
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Jun 16, 2004
I ordered over $400 worth of Vtech cordless 5.8ghz phones and expandable handsets. They arrived in a Panasonic box (talk about poor!) and they looked like they had been returned already. So I packed them up in the same crappy box and shipped at my...Read full review...
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Dec 13, 2003
BUYER BEWARE..... I RECENTLY PURCHASE WHAT I THOUGHT WAS A NEW VTECH PHONE SYSTEM FROM 101PHONES.COM. BUT WHEN I RECEIVED THE PHONE IT WAS CLEAR THAT THE PRODUCT HAD BEEN USED. ALTHOUGH 101PHONES DID NOT DISAGREE WITH ME I HAD TO PAY TO SEND THE...Read full review...
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Oct 10, 2003
Horrible. They sent me a phone that looked like it was stolen from some office. It was banged up, scratched, and worn. On top of that, I had to pay to ship it back to them...Read full review...
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Jan 11, 2003
I shopped for and ordered a 2 line cordless phone. The price was outstanding, the shipping was free, the product was delivered in 2 days. I received Emails from them documenting the order and shipment...Read full review...