1800flowers.com Store Profile
No users have reviewed this store yet.
25 reviews from the web
User Rating:
Jul 5, 2007
We ordered flowers for our mother. We were charged, and they "confirmed" to us that everything is ok. Months later, we learn our Mom never received any flowers!! We followed up, and flowers.com confirmed that the local florest did send them back a...Read full review...
User Rating:
Jul 5, 2007
Experience: My only experience was for two orders, both to be delivered at the same time to the same location. One was delivered correctly. It is now beyond a week later and the other has yet to be delivered. 1800Flowers has been contacted four times,...Read full review...
User Rating:
Jun 15, 2007
We were about to finish our online order by entering the credit card information, but at that point my wife and I noticed that the web page was NOT secure (SSL encrypted). The page was listed as HTTP instead of HTTPS, and our internet browser (Firefox)...Read full review...
User Rating:
May 29, 2007
I placed a $75 order for my mother's birthday early one Saturday and was told it could be delivered the same day. However, it was not delivered as promised. I didn't receive a call from 1-800-FLOWERS until three days later and then they were only...Read full review...
User Rating:
May 28, 2007
i ordered flowers teddy bear and candy to be sent to childrens hospital for a little girl with luekemia, the order was never sent. When i called 800 flowers, i waited on hold for over a half an hour. The customer service was terrible. I will not be...Read full review...
User Rating:
May 22, 2007
On May 8th 2007, I ordered flowers for My Mother from 1800Flowers. They were supposed to be delivered the next day (May 9th, 2007), well in time for Mother's Day which was May 13, 2007. On May 16th, I got as call from my Mom. SHE NEVER RECEIVED THE...Read full review...
User Rating:
May 20, 2007
Placing an order was easy. But the flowers NEVER arrived! I even waited 2 weeks after scheduled delivery, they just took my money, and now I have to send an email to "request" the order to be cancelled. What the h-e- double hockey sticks! My wife...Read full review...
User Rating:
May 14, 2007
I ordered flowers for Mother's Day for my 84 year old mother. They didn't come on Saturday or Sunday. When I called Sunday afternoon I was assured that they were coming that day. My poor old Mom waited on the steps for her flowers all evening. No...Read full review...
User Rating:
May 14, 2007
Absolutely horrible service, just got off the phone w/customer service after Mom didnt recieve her flowers today (Mothers Day) and it was basically a "tough break" approach! I ordered 2 sets to go out; one to my Mother in Law and one to my Mom. They...Read full review...
User Rating:
May 14, 2007
I spent almost $60 dollars for a very modest Mother's Day flower arrangement that was not delivered until 7:30 p.m. on Mother's Day. I placed the order early Saturday afternoon and was not informed that there would be any exceptional delay at the...Read full review...
User Rating:
May 13, 2007
I ordered a large flower bourquet for my grandmother who came out of the hospital and I want to give her a happy Mother's Day flower from 1800flowers.com because of commercial....never will I trust this online company! I ordered fields of Europe LARGE...Read full review...
User Rating:
May 13, 2007
Where to begin -- two years in a row, 1800Flowers has screwed up my Mother's Day/Mom's Birthday flowers. My orders were made 3-4 days in advance and items I selected were all valid for the selected dates of delivery. In 2006, the order wasn't EVEN...Read full review...
User Rating:
May 8, 2007
Through an email mailing, they advertised free Mother's Day shipping for delivery on 5/6-8. The promo code would not work for an online order. I called-in the order and the order taker said the promo code would be accepted, after talking to her...Read full review...
User Rating:
May 5, 2007
3 of 5 orders messed up (so far). The first order that I placed to my wife did not arrive on time. I called to inquire about it. I was told that weather conditions were to blame for the delay. The flowers arrived a few days later. The second...Read full review...
User Rating:
Apr 21, 2007
THE ABSOLUTE WORST customer service reps (and manager) I have ever encountered!!! DO NOT USE!!! My mom's in the hospital on the East Coast, and I'm on the West Coast. I ordered online Friday to be delivered the next day. My dad called and said they...Read full review...
User Rating:
Apr 9, 2007
Awful results all around. I order two dozen roses for Valentine's day. They sent the flowers on the 15th and did not even tell me. Roses died in a day and my wife was really disappointed. Took several irrate emails before they finally gave me a refund. I.Read full review...
User Rating:
Apr 6, 2007
The are unreliable and have extremely poor customer service. I ordered flowers on Wednesday, April 4 for Friday, April 6 delivery. At 5:00 I called to check on the order and they had until 7 p.m. At 8 p.m. still no flowers. This is the second...Read full review...
User Rating:
Apr 5, 2007
I ordered flowers from the web site. my wife got the flowers 2 days late. when i saw that they didn't arrive i quickly e-mail cust. service. they were very rude! they told me there flowers come from all over the world and they can't control there...Read full review...
User Rating:
Mar 17, 2007
My son used 1-800-FLOWERS to send his mom some flowers for her birthday. He used the web site, and got confirmation email. Well a week later we find that the order was never delivered. Of course, feelings were hurt all around. I called 1-800-FLOWERS to...Read full review...
User Rating:
Mar 9, 2007
A friend of mine recently had a death in the family so I used the 1800-Flowers website to order a nice arrangement for the family. I placed the order on 2-15-07 for delivery the next day. The 100-Flowers website was easy to use and I placed my order...Read full review...
User Rating:
Mar 9, 2007
My husband purchased me the Gerbera Daisy bouquet for Valentine's Day. The flowers arrived in a box and all of the flowers were droopy and hanging to one side. They had the little nets over the buds, but there were no plastic straw support tubes on any...Read full review...
User Rating:
Mar 8, 2007
Two days before Valentines I was seduced by an online ad for 800-flowers.com that read "It's not too late." I ordered flowers for my widowed mom WITH guaranteed delivery on the 14th. They were not delivered on Wednesday, the 14th. On the 15th I called...Read full review...
User Rating:
Mar 8, 2007
I ordered flowers to be delivered on the 19th. On the 21st, I was wondering why I hadn't received an excited "Thank you" call from the recipient so I called 1-800Flowers to inquire. I could see I had been charged for the flowers on my bank statement,...Read full review...
User Rating:
Mar 7, 2007
These people are THIEVES! I have filed a complaint against them with the PA Attorney General's office! They did NOT deliver a "somewhat over-priced but guaranteed to be there on time" $75 bereavement flower arrangement to the wake of the mother of my...Read full review...
User Rating:
Mar 7, 2007
I used 1-800-flowers.com last and this year to send my girlfriend flowers and gifts for Valentine's Day because I was on the road for work. Last year the flowers arrived very late in the day and boy were they beat-up and the runts of the litter. They...Read full review...
