Ajmadison.com Store Profile
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25 reviews from the web
User Rating:
Jul 13, 2007
Worst customer service I have experienced in a long time. They shipped me a defective product and then, instead of exchanging, expected me to schedule a warranty call with the manufacturer. I also had to call back three times and wait on hold for a long..Read full review...
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Jul 12, 2007
horrible experiece!!! such a rip off!! they delivered a used damaged washer and gave me hell to take it back. its been over a month and its still sitting in my livingroom. they wanted to send me new pieces. i think thats the scam. to send broken...Read full review...
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Jul 10, 2007
Don't trust them even if they have the lowest prices. I tried to buy 2 air conditioners but one was out of stock so I cancelled my order. 5 months later they bill my credit card and ship me the 2 air conditioners. I told them I had cancelled my...Read full review...
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Jul 10, 2007
I ordered a ULine refrigerator and a Bosch dishwasher from AJ Madison. Both items were delivered promptly and in excellent condition. I would not hesitate to do business again with AJ...Read full review...
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Jul 2, 2007
Ordered Whirlpool laundry appliances...got quick service, ontime delivery...trucking company called me the night before and date of delivery when they got to my area...product exactly what I expected! I got email notifications every step of the way. I...Read full review...
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Jul 2, 2007
Shopped for several weeks, trying to get both the right in-stock item and reasonable pricing. Found local retailers were several hundred $'s higher + tax + delivery, and not in stock. So, this Texan took the plunge and on a Monday ordered the...Read full review...
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Jul 1, 2007
We ordered a Bosch dishwasher. It was dropped by Yellow Freight Company. Instead of replacing it, A J Madison tried to coerce us into keeping the dishwasher and just replacing the door even though the body of the unit was also bent and we notified...Read full review...
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Jun 29, 2007
We were renovating our kitchen and based on our kitchen desinger's recommendation, we purchased our appliances from AJ Madison. We also purchased a Blanco sink with accessories including a colander that AJ Madison describes as fitting over the sink...Read full review...
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Jun 26, 2007
Terrible. The refrigerator I ordered arrived apparently undamaged. I delayed approximately 15 days to open the shipping box because I was replacing the floor and had to wait to move the refrigerator in to the kitchen. When I opened the box I discovered...Read full review...
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Jun 13, 2007
A Nightmare - this is the first thing that comes to mind to describe our shopping experience with AJ Madison. We placed an order for 4 kitchen appliances on May 21st, 2007. The sales rep Andrew Williams was very professional and quick in placing the...Read full review...
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May 30, 2007
I purchased a stackable washer & dryer through AJ Madison via the internet. When the delivery company that they contract with called I learned that the 300+lb item would be delivered to the sidewalk in front of my condo unit. I contacted AJ to inquire...Read full review...
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May 28, 2007
In March of 2007, my husband and I decided to upgrade our kitchen with new stainless steel appliances. We searched the internet for a reputable vendor, and based on AJ. Madison's BBB participation and approval rating, along with their claims of “...Read full review...
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May 18, 2007
I am more than satisfied with my experience with AJ Madison! On May 4th, after looking locally and choosing a Whirlpool fridge and dishwasher, I decided to look online to see if I could get better prices, and was thoroughly delighted that the price...Read full review...
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May 17, 2007
I just had a most amazing experience with AJ Madison. The item (refrigerator) was as advertised, delivery was FOUR DAYS after I ordered it, and I saved nearly $300 on the item. Customer service was efficient and pleasant and the delivery guys were...Read full review...
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May 16, 2007
** UTTERLY AMAZING CUSTOMER SERVICE !!!! Well, First Time buyer from AJ Madison, It was an incredibly seamless experience on-line no less. I mean, let’s face it – there are a lot of scams and scammers on the World Wide Web – AJ Madison...Read full review...
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May 15, 2007
Oh my goodness...are you kidding??!! These guys are like the best. I found the items I wanted on line and got assistance over the phone with ordering. It was fast and simple and you couldn't beat the prices! I ordered it one day and they wanted to...Read full review...
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May 10, 2007
Ordered a large (48" built-in) refrigerator. Saw many good opinions and many bad ones. Called sales and customer service each a few times and was impressed with expertise and professionalism. I even asked about the negative reviews. Their reply was...Read full review...
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May 7, 2007
AJ Madison does not stand behind the products they represent. I purchased a $500 microwave 2 months ago. Even though it has been serviced 4 times in that period they will take back the appliance; instead I am given the name of a repair company to contact.Read full review...
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Apr 26, 2007
I ordered my Amana refrigerator off of AJ Madison's superb web site. It is the easiest, most responsive web site I have ever used. There is a huge variety of appliances from which to choose. Every measurement imagineable is listed, along with every...Read full review...
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Apr 23, 2007
We are still in the middle of a problem with this store. The stove we bought from them was delivered damaged and we refused delivery at the suggestion of the delivery driver. When we called the company to tell them what had happened we were told that...Read full review...
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Apr 12, 2007
Bad service - left 4 messages and an email over 10 days regarding my order. Never responded to any of them. When I finally got someone (on the day the appliances were supposed to be at my house) they said my order was delayed...Read full review...
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Apr 4, 2007
I ordered a high end washer & dryer from Madison on Feb. 21. First they lied about how & when it would be delivered. It took 3 weeks to get to my TOWN, where I then paid local guys to bring it to & inside my house. I have talked at least 5 times to a...Read full review...
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Apr 3, 2007
Extremely happy with customer service, product and delivery. Ordered a Maytag range from one of those "super stores..HD..get it?" who delivered & dropped/damaged it right in front of my driveway & asked if I still wanted it if they gave me discount! I...Read full review...
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Mar 26, 2007
I am very satisfied with AJ Madison. Prices are very competitive. I ordered online, although I didn't get an order confirmation and was a bit nervous, appliances came quickly. Delivery speed was great. I recommend AJ Madison for...Read full review...
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Mar 11, 2007
Very fast service. Delivered the next day and had a problem with dent on door and AJ Madison customer service resolved it within an hour. Thanks...Read full review...