Dickssportinggoods.com Store Profile
4 reviews on pronto
25 reviews from the web
User Rating:
May 11, 2007
Avoid shopping at Dick's... Add 2 days shipping to any order even it you chose overnight shipping. It takes 2 days for any product to leave the warehouse according the customer service. I have yet to receive my order that I paid 3 days shipping for 5...Read full review...
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May 9, 2007
Poor customer service, lack of interest- poor business sense!! I ordered a exercise bike, it arrived in a timely fashion but when I assembled it- the bike was defective. I called to tell customer service, customer service assured me they would issue a...Read full review...
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May 6, 2007
I was overcharged for shipping on an order where I used a gift card and charged the balance to a credit card. The item description screamed "Free Shipping & Free Return Shipping." However, when I added it to my shopping cart a shipping charge was...Read full review...
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Apr 28, 2007
I shopped on-line a Dick's about 6 months ago. DON'T DO ON-LINE BUSINESS WITH THIS COMPANY "DICK'S SPORTING GOODS)!!! BEWARE!!! They allowed my credit card to be used by a thief to purchase a on-line gift certificate they they emailed to the person...Read full review...
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Apr 27, 2007
Preliminary Remarks The online world changes rapidly and a buyer should consider that when reading comments about online stores. If you are reading this review and are seriously considering ordering merchandise from Dick’s Sporting Good...Read full review...
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Apr 24, 2007
I would like to write that my experience with dicks was alright..There shipping time was excellent but there sales staff couldn’t answer one simple question of mine..Does it come with a backboard pad. Nobody knew.. They were even going to call me bacRead full review...
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Mar 7, 2007
It seems that people only write reviews when something goes wrong, I made a purchase on 2/28/07, on my order confirmation it stated that my order would ship with in 2 business days, I selected free shipping and I would receive in 6 to 10 business days,...Read full review...
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Feb 27, 2007
I have ordered from Dick's Sporting Goods Online Store many times and UNTIL my last order never had a single glitch. SHOPPING AND SHIPPING Dick's Sporting Goods Online Store offer 11 main categories (each with many...Read full review...
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Feb 21, 2007
I have never written a review on epinions, but thought that this experience warranted doing so. Dick's Sporting Goods online service has been by far the WORST customer service experience of my life. The product was damaged, shipping was slow, customer...Read full review...
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Feb 19, 2007
I placed my order within the normal time period I needed the item the web site stated I would receive it, but when I received my confirmation e-mail, it stated the item would not ship for another couple of weeks from when I needed it. I sent an e-mail to.Read full review...
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Feb 13, 2007
Hello, I purchased a treadmill in late December. I was told that the product would be shipped soon. The cost was in excess of $1200.00. However, I did not receive the treadmill for two weeks and although I was told about four times that the silver...Read full review...
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Feb 8, 2007
I purchased an item that advertised guaranteed delivery by Dec 23rd or the item was free. I upheld my end of the bargain, I ordered it on time with expedited shipping. They shipped it ground and it was late. When I attempted to collect on the...Read full review...
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Jan 25, 2007
DO NOT USE! DO NOT USE! AGAIN, DO NOT USE IF YOU WANT SOMETHING THEY SHOW AS IN STOCK! I PLACED 2 ORDERS; BOTH ITEMS WERE "IN STOCK" ON THE DICK'S WEBSITE. ORDER 1: I GET EMAIL SAYING ITEM IS BEING SHIPPED FROM MANUFACTURER - I NEEDED ITEM BEFORE I...Read full review...
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Jan 18, 2007
On November 29, 2006, I placed an order for (2) $100 Gift Cards for Christmas gifts. On December 6, 2006 I received a 9x12 envelope containing ONE gift card that had no backing or gift envelope attached. The invoice was for the 2 cards I had ordered and..Read full review...
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Jan 15, 2007
Absolutely awful experience. Will never buy from them again. Tried to buy a ski jacket but the closest store didn't have the right size. So found one at a different store 40 minutes away. Called to see if I could pay for it over the phone with as...Read full review...
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Jan 6, 2007
I ordered an item listed as "In stock, leaves warehouse in 1 - 2 full bus. days" weeks before christmas, and received a confirmation email from google with my order information, etc., etc. and that Dick's had received it and it was being processed...Read full review...
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Jan 3, 2007
On August 19, 2006 I ordered a customized Rawlings baseball glove for my son from Dicks Online store. Delivery was quoted at 8-10 weeks because of the customization (name stitched into glove, etc.) After 12 weeks I contacted Dicks and was told the...Read full review...
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Jan 3, 2007
Bad! December 15, 2006 ordered x-mas gifts to be shipped directly to relatives. On the 18th, I noticed not shipped yet, reassured when I called it would be sent on 19th. On 20th, reassured they would mailed it ASAP w/a x-mas guarantee. Dec 24 (x-mas...Read full review...
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Dec 29, 2006
Needed item by Christmas (a Monday) Placed order on early tues morning,(6 days before Christmas) (spoke with sales person on phone) If I purchased overnight shipping I would have it in time. By Friday I had not received the order. I called and they...Read full review...
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Dec 26, 2006
BUYER BEWARE! Dick's does not have, and has never had the Garmin eTrex Legend "Exploration Pack". You will not receive the item pictured on the Dick's website. What you will get is the Garmin eTrex Legend "Adventure Pack", which does not have the...Read full review...
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Dec 26, 2006
I ordered two football jerseys on 12/11/06. When I realized a week later they had not shipped the items I sent two separate emails requesting to upgrade the shipping at my expense. No response. I finally spoke to customer service who advised they had...Read full review...
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Dec 22, 2006
Bad customer service, the wrong item was delivered and they did NOT overnight the correct item to have by Christmas! I also had to persuade the customer service rep to contact the buyer for the item I did receive just to let them know they might get the..Read full review...
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Dec 21, 2006
I really wish I had seen this website BEFORE I placed my order with Dick's. I ordered a golf practice net and a turf tee mat on 11/29 for a Christmas gift. The items shipped from different locations and I received the turf tee mat first on 12/5. On...Read full review...
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Dec 20, 2006
I was lead to believe that this order would be shipped in 1 to 2 full business days leaving plenty of time for xmas. Well, it looks as though my 11 year old is going to be disappointed xmas morning because it is now the 3rd day and it still says located..Read full review...
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Dec 18, 2006
I did all my Christmas shopping online and the only problem I encountered was with Dick's Sporting Goods. Two weeks before Christmas, I ordered Heely's for my daughter and recieved an email that the items were located and waiting to be shipped. One...Read full review...