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Q. I manage a store and would like to work with Pronto, who should I contact?
A.

Please visit our Store Information section for more information.

Q. What does this symbol    mean?
A.

Pronto's Certified Store program is provided to help you discover more reliable online stores. Every store that signs up with Pronto is reviewed for the following criteria:

  • Positive reviews from customers and consumer advocate organizations
  • Easily accessible customer service information and privacy policy
  • No significant outstanding or unresolved complaints
  • Clear and accurate product pricing
  • Secure checkout
  • Stores that sign up with Pronto and meet the criteria above may receive the Pronto Certified Store seal; it cannot be purchased.

Please email us at certification@pronto.com if you have any questions related to this program.