Neimanmarcus.com Store Profile
77 reviews on pronto
16 reviews from the web
User Rating:
May 8, 2007
This was the WORSE online shopping experience I have ever had. I buy everything online - from detergent to furniture. I have never had a problem until I tried to buy an item on neimanmarcus.com. I ordered the item with 2 day delivery. Over 1 week...Read full review...
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Jan 21, 2007
I ordered a Tod's bag on sale (original price around $1570). It came with no dust bag, no price tag, but with some white stains on its black lining and worn-out leather corners. I talked to a customer service representative and asked if Neiman Marcus...Read full review...
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Dec 30, 2006
AKA " Neiman Mark UPs - I saw a duvet cover for 750.00 here & then found it at Dillards for 324.00 I also saw a gorgous fur vest for 399.00 by Donna Karen then found it at Macy's for 149.00 ugh- well I dont enjoy paying more than I have to - this store...Read full review...
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Nov 29, 2006
I received a gift from NM from a friend. I returned the gift to their warehouse, as per their online instructions for returns. I called NM customer service a half-dozen times to inquire about the status of the return. No one was able to provide me with...Read full review...
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Jul 22, 2006
I have ordered several things from Neiman Marcus online, and I shop in the stores regularly. I have always received impeccable service. The only thing I find frustrating is that they don't accept Visa or Master Card in their stores, so I can't use my...Read full review...
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May 27, 2006
I would never shop at Neiman Marcus Online store again. I found a purse for my niece for graduation. I ordered the purse, they sent me a confirmation email. I then called because I wanted a box. They informed me the order had been cancelled because...Read full review...
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Nov 23, 2005
The best thing about the Neiman Marcus Online Store is that they readily take anything back and they have wonderful cosmetic specials. (In fact, you are far more likely to get any of their gifts-with-purchase on-line than you are in the store.) The...Read full review...
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Aug 25, 2005
My experience with Neiman Marcus Online store was absolutely awful. It will be the reason I never shop in one of their stores, even though my husband and I like some of their exclusive products. I will go to Nordstrom or any other store before I will...Read full review...
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Aug 5, 2005
I just shopped the NM "Last Call" sale and purchased a pair of sandals, a pareo, and a handbag; all at least 50% off. Even though I did elect Second Day Air shipping, I received my order even more quickly (a day early!) and everything was packed very...Read full review...
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Dec 19, 2004
I placed an online order with Neiman Marcus and the website stated if I selected standard delivery I would definitely receive my purchases before Christmas, but when I called to check on my order I am told it will not. What kind of service is this?!...Read full review...
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Jun 21, 2004
First problem : I ordered sandals on line. 5 minutes later I realize I want to add sneakers to my order so I call Neiman Marcus online customer service. Neiman Marcus informs me that my online order did not exist so they advised me to order again on...Read full review...
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Apr 28, 2004
I have to say that customer service at NM is horrible, I have only made purchases in their store twice. Last time I was in about a week ago and the associate got very snooty when I said I was going to be paying her in cash, (it was only a pair of jeans)..Read full review...
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Jun 16, 2002
My experience with NM began when I applied for credit to purchase a handbag that I could not find anywhere else online. After I placed my credit application, I wasted what seemed like an eternity speaking with likely the entire staff of unprofessional,...Read full review...
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Feb 12, 2002
Can I say that I’ve shopped at Neiman Marcus’ online store? I went searching for something there. I would have made a purchase, but after their behavior I wouldn’t spend a cent there to save my life.Read full review...
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Jan 23, 2002
Neiman Marcus is fun, who have heard of the $250 cookie recipe? It is an urban legend purportedly about Neiman Marcus charging someone a princely sum of money for a simple cookie recipe; and wanting to get back at the store, that someone decided to post..Read full review...
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Aug 3, 2001
I have shopped at Neiman Marcus for years and I have been shopping Neiman Marcus on-line since its' beginning! I especially use the On-Line store to send special gifts from weddings to birthdays. Plus the store's founder said he would provide quality...Read full review...