Shoebuy.com Store Profile
8 reviews on pronto
Aug 29, 2007
The best place on earth to buy shoes at great price. Returns are easy and customer service rocks.
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25 reviews from the web
User Rating:
Jul 14, 2007
I had a terrible experience with shoebuy. I ordered my son a pair of shoes and never received them you would think that shoebuy would offer to send another pair out right away but they didn't they wanted to wait until UPS investigated where the shoes...Read full review...
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Jun 26, 2007
Beware of shoebuys return goods policy. You make sure you are ordering your exact size. I overestimated my width. I wore the shores once outdoors for about 15 mintues. They refused to to exchange for the correct width. I did the same with Zappos and...Read full review...
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May 10, 2007
I recently purchased a pair of women's boots. I received children's boots, as they were mis-listed on the website. I returned them, but they were sent back to me. The company refuses to refund my money. The communications they send me on this matter...Read full review...
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May 9, 2007
Found great deal on Ecco tennis shoes and order and delivery were fine but forget if if you want to return Like many others my shoes were returned to me with a note that they were dirty and worn. I wore them apx 20 minutes indoors and like...Read full review...
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May 3, 2007
I have made quite a few purchases from Shoebuy's website and I have had a great experience each and every time. Their site was easy to navigate and check out was simple. And I was thrilled that I could check out through paypal. I prefer to use paypal to..Read full review...
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Apr 27, 2007
I ordered a pair of shoes from Shoebuy almost a month ago. They charged my Paypal account immediately, but I still have not received the shoes. I e-mailed customer service twice to find out what was going on and received no response. Finally, I called...Read full review...
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Apr 27, 2007
If the shoes on shoebuy.com were not the best Internet deal I could find, then I would not buy from shoebuy.com. My first experience with shoebuy.com went flawlessly, but it has been down hill ever since. I still buy from shoebuy.com, but every time I...Read full review...
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Apr 11, 2007
Where do I begin? Every interaction I've had with Shoebuy.com has been unpleasant. At one point I told a "customer service" agent that I was going to tell everyone I know to never order from them again. Her response: "That's fine." When I received...Read full review...
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Mar 13, 2007
Most of my life, I’ve been an avid canvas tennis shoe supporter. All through my teens and twenties, with a brief interlude devoted to cowboy boots, my canvas tennies provided all the style and comfort I thought I needed and they were cheap. Today,...Read full review...
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Feb 11, 2007
Shoebuy.com sent my order exactly as promised, quickly with no snags or excuses. I found great quality, name brand shoes in my unusual size (6.5W) in mass quantities. Emails were answered quickly, even one I sent on a Sunday afternoon. I didn't need to...Read full review...
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Jan 11, 2007
Generally speaking, ordering online is great up until the point you need to return something. After a lot of cross-referencing, the pair of shoes I wanted was by far the cheapest at Shoebuy.com. I had used them once for a Christmas gift with no...Read full review...
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Jan 11, 2007
Shoebuy sent me the wrong shoe size in the right shoe size box (don’t they look inside for correct size first?) and treated me as if I was bothering them for calling. Stated they could not do any type of exchange because I used paypal. No apology forRead full review...
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Jan 4, 2007
Shoes came as ordered. Not as fast as Zappos. Boxes seemed like they were "re-used" which is fine but felt a little like you were buying something from ebay. The big hang up that I have is that you are only allowed one UPS return label per order. I...Read full review...
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Nov 21, 2006
I purchased a pair of shoes from Shoebuy. I wore them once for less than an hour and found the shoes to be quite uncomfortable and thus unsatisfactory. According to the Shoebuy's website, 100% satisfaction guaranteed. So I sent the shoes back with all...Read full review...
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Nov 2, 2006
I called this company to be sure that some shoes I was going to buy were in stock and the guy that answered the phone had a real snippy attitude. He put me on hold to check and kept me on hold for 20 minutes. I heard him checking the line several times...Read full review...
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Oct 23, 2006
I ordered a couple of pairs of satin dyeable bridal shoes from Shoebuy.com to try on with my wedding dress. I settled on one pair and returned the other. About a week later, the shoes were returned to me, with a note enclosed saying the shoes couldn't...Read full review...
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Oct 19, 2006
They are awesome! I bought a pair of shoes on Sunday & got them Thursday with free shipping. Plus I got an awesome discount & the boots are gorgeous. It couldn't be easier to buy shoes! Free shipping & free returns! Love...Read full review...
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Oct 18, 2006
This company is totally bogus! They SAY that you can return items for free, but it's NOT TRUE! Buyer beware! They put limits on how much you can order and how much you can return. Long-time customers that have spent hundreds with them before are NOT...Read full review...
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Sep 10, 2006
ShoeBuy rocks. When you want great shoes, great prices, pretty quick shipping, look no further than ShoeBuy! The site is easy to use, they have great sales and coupons, everything has always come as expected. They don't have as many shoes as Zappos...Read full review...
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Aug 28, 2006
Love love love this store! I have a 17-month old son and another due in June. Shoe shopping has never been easier and everyone I've ever dealt with has been so wonderful and nice. I will continue to buy shoes for my children here. My son has an extra...Read full review...
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Jul 28, 2006
This has been one of the best experiences with online shopping. I ordered shoes and had to return because of size and order a new pair. No problems, my refund posted the same day my new order arrived. They also have great prices, as well as great...Read full review...
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May 18, 2006
Great experience! Fast, great product, great price! I ordered two pairs of shoes from them about a week ago. They shipped separately (for free) and got to me within a week. I will definitely shop here...Read full review...
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Apr 10, 2006
I placed an order for some running shoes and I was pleasantly surprised to see that the price was actually lower once they were in my "shopping cart." I received a prompt e-mail acknowledging the order saying it would be shipped in between 1-5...Read full review...
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Feb 25, 2006
After a relative sent my wife some shoes via ShoeBuy, I had the postcard-sized card that came with them on my desk for almost a year. A few weeks ago, I decided to check them out, as I needed a new pair of Merrells. To my delight, I found ShoeBuy...Read full review...
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Feb 1, 2006
After making my first purchase at Shoebuy, I entered my email thinking I would receive a $10 coupon off my next Shoebuy purchase. I got DUPED into paying for a service from the website, Great Fun Site. The owner of the company is Trilegiant, a company...Read full review...