Toysrus.com Store Profile
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9 reviews from the web
User Rating:
May 24, 2007
Horrible customer service. They sent us an item from another registry, while our item was not delivered. The rep wanted to make sure that we send the item back to them, while they have to spend 2 weeks investigating where our item went. If they find...Read full review...
User Rating:
Apr 19, 2007
I am not happy with my experience shopping at Toysrus.com (TRU). On February 9, 2007, I was perusing their website and came across a yet-to-be-released Xbox 360 game, Major League Baseball 2K7, for $29.99. I had to do a double take because most XBOX...Read full review...
User Rating:
Mar 28, 2007
I am very upset with ToysRUs. They apparently do not update their website inventory. I placed an order for five items, three of which were on sale, to save on shipping. They canceled all of the on-sale items, and only shipped the two full-price items...Read full review...
User Rating:
Mar 20, 2007
They have something for every kid! The first store that comes to my mind while talking about toys is ToysRUs. With its wide range of toys it is undoubtedly one of the better stores, in terms of variety, for kids. I recently purchased a bath tub for my...Read full review...
User Rating:
Feb 4, 2007
Buyers be aware! I bought 2 items from them through google checkout and got only 1. After about one week I received an email stating that the order for second item is canceled and I will receive refund for price of item. I called them to request also...Read full review...
User Rating:
Jan 12, 2007
Ordered a $100 item from them, next day got and email that the order was cancelled, then got the item about a week later -- problem is we thought it was cancelled and bought the item elsewhere. So we were nice and sent it back. Then about a month...Read full review...
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Jan 8, 2007
Now that Toysrus.com is no longer affiliated with Amazon.com, their ordering process is completely unsatisfactory. I ordered three items expressly so that I would only have to pay one shipping fee for all of them (amazon had three different vendors-one...Read full review...
User Rating:
Sep 23, 2006
When purchasing toys online, what better place to peruse than ToysRUs.com. Based of course on the physical Toys "R" Us stores, they sell all of the same products in the digital world. This makes purchasing as easy as a few mouse clicks, and it does...Read full review...
User Rating:
Sep 17, 2004
Bought a child backpack carrier from Toys R US. Happened to be previously used merchandise with scratches on the base. When it did not fit me as well, I tried to return it to the store, but they refused to accept motivating it as a "used" and they "don't.Read full review...