Wards.com Store Profile
No users have reviewed this store yet.
8 reviews from the web
User Rating:
Jan 30, 2007
I bought a corner nook set from them on 10/17/06 now is 01/30/07 I still didn't received it. first they send me a damaged table, then they send me a refurbished one with missing parts (though I pay for a new one) then I have to call them each day and...Read full review...
User Rating:
Dec 21, 2006
my experience with Wards Online Store was very satisfactory. I received my purchases in less time than noted.My order was accurate and I found customer service very helpful...Read full review...
User Rating:
Dec 17, 2006
I wish I had read these reviews before placing my order for a corner kitchen nook- estimated arrival date Dec. 13th. On Dec. 13 I called trying to track my order, but all they would do is tell me they would call back in 2 days with the information. And...Read full review...
User Rating:
Nov 28, 2006
I will never shop on line at Montgomery Wards. I was approved for credit with 25% down. I sent my order with my check for $71.00. I called to confirm whether my check and order was received and was advised that my credit was not approved. I asked why...Read full review...
User Rating:
Nov 21, 2006
On Nov. 9 I ordered curtains and the online system provided me with an "estimated arrival date" of Nov. 17. On Nov. 17, the merchandise did not arrive & I checked the weblink and found that the order status had not been updated; I called & found the...Read full review...
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Oct 26, 2006
The customer service and management staff were very rude! The staff advised they did not have a corporate office to file a complaint! I have filed a complaint with the Better Business Bureau. I received an average of 2 calls per day from this store...Read full review...
User Rating:
Jul 26, 2006
The worse customer service of any company I have ever received. I ordered a rug that was sent to a wrong address--not sure who's at fault for the address being incorrect on package. I have made 5 phone calls to wards as of today and have been lied to...Read full review...
User Rating:
Mar 2, 2006
The wards.com online store should be avoided at all costs. I ordered a $400 table with another $100 for shipping back in December and still don't have the complete set. The order original came on time (early Jan) but was very badly damaged. I...Read full review...